Some more about me…

I'm a curious traveler who loves fun hair colors (I've tried almost every shade of the rainbow). I have a passion for UX writing, with special care for accessibility. I'm a big hockey fan (and supporter!), but a total novice at skating. I enjoy movies, books, and music, especially when my friends let me over-analyze everything about them!

I have an undergraduate degree in Mathematics, mostly because I enjoyed problem-solving. From there, I joined the tech team at GED Testing Service and became a Business Analyst (solving more problems), and then joined GED’s burgeoning UX team, where I started my design career. I trained under a Web Designer and a UX Researcher, and grew to love learning about how users “failed” on the platforms I designed for (learning what problems they needed me to solve!).

In my time at GED, I’ve started a graduate program at Minneapolis College of Art and Design for Graphic and Web Design, a GED book club (or two), and hosted a few team building events–the most notorious being a Hot Ones style “ranking” event, in which the most surprising part was how many Minnesotans wanted to participate, considering we’re notoriously low-spice tolerance!

Recommendations

  • Caitlin is a very talented designer who truly embraces human-centered design. During the many years we worked together, Caitlin always brought curiosity and creativity to every project. Her ability to understand user needs using data and research is instrumental in providing best-in-class designs that are not only appealing but also highly functional. This directly contributed to better experiences for our users that simultaneously drove business success.

    Marlita Johnson, Manager at GED Testing Service

  • Caitlin consistently kept the user at the heart of the process, ensuring that all designs were intuitive, accessible, and aligned with the goals of the business. [Her] mobile design work, particularly on the GED & Me app, was nothing short of amazing, [and h]er attention to detail and thoughtful user flows helped create an intuitive experience that truly met the needs of users.

    Alicia Smith, Technical Product Owner (GED & Me App)

  • What truly sets Caitlin apart is not only her technical expertise but also her genuine passion for championing users. Her willingness to share insights and provide constructive feedback has elevated the entire team and fostered a culture of learning and growth.

    Britt Richter, Sr UX Designer